1. SMS Consent Communication
Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
SMS Terms
& Conditions.
Terms for receiving text alerts from Los Angeles Orthopedic Surgery Specialists — appointment reminders, follow-up messages, and check-in alerts across all eight LAOSS offices.
Reply STOP anytime
Reminders that actually help.
Appointment, check-in, and follow-up alerts. Frequency varies; standard message rates may apply.
STOP
To opt out
Key takeaways
- LAOSS sends SMS only for appointment reminders, confirmations, and direct replies from the office you booked with.
- Message frequency depends on your visit schedule. Standard message + data rates apply.
- Reply STOP to opt out at any time, or HELP for assistance. Opting out of SMS does not affect your ability to receive care.
- We never sell phone numbers and do not use SMS for marketing.
Effective May 2026
SMS terms for LAOSS text alerts.
2. Types of SMS Communications
If you have consented to receive text messages from Los Angeles Orthopedic Surgery Specialists (LAOSS), you may receive messages related to:
- Appointment reminders
- Follow-up messages
- Customer care
- Appointment booking links
- Check-in reminders
_Example:_ "Hello, this is a reminder of your upcoming appointment with your LAOSS provider on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 20 SMS messages per week related to appointments, billing, customer care, appointment links, check-in reminders, and similar communications.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier's pricing plan. Fees may vary if a message is sent domestically or internationally.
5. Opt-In Method
You can opt in to receive SMS messages from LAOSS by checking the SMS consent box on intake forms at any of our eight offices, or through our online booking flow. A paper copy of LAOSS' Notice of Privacy Practices — which includes SMS messaging opt-in and opt-out consent — is provided to all patients.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time by replying STOP to any SMS message received. You may also contact us directly to request removal from the messaging list at info@laorthos.com or (323) 264-7600.
7. Help
For any issues with SMS messaging, reply HELP to any LAOSS SMS message, or visit laorthos.com for direct contact options.
If you prefer not to receive SMS messages, leave the SMS consent box on intake forms unchecked.
8. Standard Messaging Disclosures
Message and data rates may apply. Opt out at any time by texting STOP. For assistance, text HELP or visit our Privacy Policy and Terms & Conditions at laorthos.com. Message frequency may vary.
Need help with text alerts?
We're here to help.
Reply HELP to any LAOSS SMS for instant help, or contact us directly. We can update your communication preferences at any time.
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21 specialists · 8 offices
Greater Los Angeles
On-site X-raySame visit
Most insurers acceptedIn-network