How Los Angeles Orthopedic Surgery Specialists collects, uses, and safeguards your information. This notice applies to all eight LAOSS offices and our digital services.
Encrypted in transit and at rest. Released only to you or your authorized recipient.
When you book an appointment, fill out a contact form, or call one of our offices, we collect the information you provide — typically your name, contact details, date of birth, insurance details, and a description of your symptoms or reason for visit. When you visit laorthos.com we also collect standard web analytics (pages viewed, browser type, approximate location) so we can improve the site.
We use your information to schedule your visit, coordinate care across our specialists and offices, submit insurance claims on your behalf, and communicate with you about appointments, test results, and follow-up care. We do not sell your personal information to third parties.
Los Angeles Orthopedic Surgery Specialists is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is stored and transmitted in compliance with HIPAA. Our full Notice of Privacy Practices is available at any LAOSS office or by request to info@laorthos.com.
You have the right to access your medical records, request corrections, and receive an accounting of disclosures. To exercise these rights, contact our Medical Records team at info@laorthos.com or (323) 264-7600.
laorthos.com uses cookies and similar technologies for site analytics and to remember your preferences. You can control cookies through your browser settings. We do not use cookies to identify individuals beyond standard analytics.
If you tap "Find my nearest office" on the locations page, your browser will ask for permission to share your location with this site. If you grant access, your latitude and longitude are used only inside your browser to calculate distance to each LAOSS office. We do not see, store, log, or share your location. No coordinates are sent to our servers, our analytics provider, or any third party. You can revoke location permission at any time through your browser's site settings.
We may update this Privacy Policy from time to time. The most current version is always available at laorthos.com/privacy. Material changes will be communicated through this page.
Questions about this Privacy Policy or how your information is handled: info@laorthos.com or (323) 264-7600.
We can help you access, correct, or request a copy of your records. Most requests are completed within 30 days.
